What has to be considered for booking a cottage/accommodation?
Terms of agreement:
It is assumed that both parties (landlord and tenant) have read and agree to the
Stugaventyr is not responsible for information provided by the landlord concerning
the accommodation. The description of the holiday accommodation is created on the
basis of information provided by the landlord. As concerns the rental transaction/agreement,
Stugaventyr is only a service provider and is not responsible for deficiencies or
damage arising before, during or after a stay.
Responsible landlord is the owner/owners of the residence or the representative of
The duties of the landlord:
To accept the booking in writing or via email (the landlord may here use the services
of Stugaventyr) and to: Supply tenant with all necessary information such as address,
travel instructions, handing over the keys etc. in good time before the day of arrival.
In this connection the landlord may use the services of Stugaventyr. Submit documents
and information about where the key can be picked up in plenty of time before agreed
day of arrival. In this connection the landlord may use the services of Stugaventyr.
Supply correct information about the residence and to control that information published
on the websites (www.stugaventyr.se ) is accurate. Holiday accommodation shall be
available for the tenant on the day of arrival after 15.00 o’clock, and on the day
of departure until 11.00 o’clock, if nothing else has been agreed upon.
When is the booking binding?
The booking is binding as soon as the tenant pays the booking fee and Stugaventyr
has sent a booking confirmation.
The booking fee, 50% from the total rent cost, must be paid as soon as possible after
receiving verification of reservation.
The advertised rental fees include a booking fee. This booking fee include 25% VAT.
The remaining portion of the rent (50%) must be paid by the guest at least 40 days
The rights of the tenants
If the booked residence does not correspond to the published information, the tenant
can demand that the landlord puts this to right. If this is not possible the tenant
can claim a price reduction.
Complaints must be made to the owner as soon as possible – at least 3 days after
arrival in order for the owner to deal with and fix the complaints. If the owner
cannot be reached, then contact Stugaventyr immediately so that they can help to
locate the owner.
Complaints must be made during the stay at the residence to the landlord. Complaints
cannot be made after the stay because the landlord then has no chance of fixing problems
or finding alternatives.
Stugaventyr will gladly help to mediate between the two parties. We do not take any
responsibility for any breach of contract on the part of the owner. Costs that arise
due to tenant’s own decisions and actions will not be compensated for by Stugaventyr.
We recommended an on-site house inspection upon arrival to avoid complaints later
What happens if payment is not made in time?
If the booking fee is not paid in time (within 10 days of receiving a verification
of reservation) the booking will be cancelled. Please contact Stugaventyr if you
have not received a verification of reservation confirmation within 24 hours of making
the booking. Please control the spam filter for emails from Stugäventyr.
If the remaining rent is not paid in time, then this is considered a cancellation
from the part of the guest. See “cancellations”
Cancellations must be made in writing or by email to Stugaventyr.
The landlord or Stugaventyr, acting in the name of the landlord, will confirm the
cancellation by email to you.
If cancellations are made earlier then 30 days before arrival, the guestpays 50%
of the deposit fee.
When cancellations are made later then 30 days prior arrival, then the deposit fee
and 100% of the remaining rent must be paid. You have the right to find someone else
to take your place, and the owner must accept this if there is no specific reason
as why not. In this case the number of people and pets cannot not exceed the numbers
given in your booking. In case we or the owner find a new tenants for the period
booked, you will be repaid an amount that corresponds to the new tenants’ rent, with
a deduction of 600 SEK (administrative fee).
If the first payment is not made, the booking will be canceled and will be calculated
as SEK 450 administration fee.
If the tenant cancel the booking before the first payment is done, he will be calculated
as SEK 450 administration fee.
What if I want to change a booking?
When changing a booking there will be an additional cost of 600 SÉK. When changing
a booking within 40 days of arrival the above cancellation rules are applied.
The duties of the tenant
At the time of the booking you assure that you are legally adult and at least 18.
Be careful with the accommodation. You must observe any specific rules, directives
or regulations for the rented residence.
You are responsible for all damage during the rental period to the accommodation
(exterior and interior) caused by you, those accompanying you or anyone you have
invited due to carelessness or not.
You may only use the accommodation for the purpose agreed upon when booking (normally
as holiday accommodation). You cannot let more people or animals stay over night
in the residence, or its premises, then the numbers stated in the booking confirmation.
The holiday accommodation has to be cleaned thoroughly before departure. In case
you neglect, the final cleaning will be charged afterwards. Sometimes final cleaning
is included in the rent or can be bought separately. If this is the case you will
find information about this in the advert. If final cleaning is paid for, the owner
will vacuum clean, clean the toilets, scrub the floors. Other cleaning, such as dishes,
taking out the trash and cleaning the kitchen must be done by the guests.
Smoking indoors is strictly forbidden unless explicitly allowed in the booking confirmation.
If this rule is broken you have to pay for smoke cleanup.
War, natural disasters, strikes etc.:
The landlord have the right to withdraw from the lease if the accommodation cannot
be used due to war, natural disasters, power and water failure over a longer period
of time, strikes, fire or similar occurrences that neither the tenant nor the landlord
can affect. In this case then tenant will, as soon as possible, be given back what
was paid – with a deduction for any use that the tenant may have had of the accommodation.
Prices, day of arrival and departure, rental period and deposit:
The prices in the adverts are calculated per calendar week/ 7 nights from the day
of arrival stated. If no specific day off arrival and departure is stated in the
advert then it is usually Saturday.
The landlord has the right to demand that a deposit is paid by the guest together
with the balance of the rent, or at the latest upon arrival. When deposit is payable
upon arrival and no deposit sum has been mentioned, then the deposit may not exceed
1000 SEK. This deposit is a guarantee that the accommodation is cleaned before leaving.
After the landlord has approved of the cleaning on the day of departure the deposit
will be repaid by the landlord to the tenant.
Extra costs such as electricity and water is already included in the price, if this
is not so, it must be stated in the ad.
There may be a price correction due to change in exchange rates. If the new price
exceeds 10% of the original price at the time of booking, then the tenant has right
to cancel the lease.
What about legal disputes?
The legal parties to the agreement are the landlord and the tenant alone. Any conflict
must be resolved by these parties without the involvement of Stugaventyr.
You can protect yourself against cancellation fees by taking out a policy concerning
travel withdrawal, this includes the opportunity to cancel the travel in certain
cases up to the last day before the date of arrival.